These Terms of Service govern all moving services booked through 2 Brothers Moving Services (“2 Brothers,” “we,” “us”) in Bothell, Washington, whether scheduled by phone, email, or through twobrothersmovingseattle.com.
Estimates
Local moves are estimated on an hourly basis based on crew size, and long-distance moves are estimated based on the weight and volume of your household goods. In-home estimates are the most accurate; phone and online estimates are approximate until a crew member has seen the inventory.
Booking and Deposits
A $150 deposit is required to hold your moving date, and this amount is applied to your final invoice. Deposits are refundable if you cancel more than 72 hours before your scheduled move date.
Cancellations and Rescheduling
Cancellations made less than 72 hours before a scheduled move may forfeit the deposit, since crew and truck time has already been reserved for your job. We’ll always try to reschedule rather than cancel outright when possible.
Payment
Payment is due in full at the completion of your move unless other arrangements have been made in writing in advance. We accept major credit cards, debit cards, and other payment methods listed at booking.
Liability and Insurance
2 Brothers Moving Services is licensed and insured, with basic released-value coverage included on every job. Full replacement-value coverage is available and can be added during your in-home estimate. Claims for loss or damage must be reported in writing within 30 days of your move date.
Limitation of Liability
We are not responsible for damage to items packed by the customer, unless our crew performed the packing, for pre-existing damage, or for items of extraordinary value not declared before the move.
Governing Law
These terms are governed by the laws of the State of Washington. Any disputes will be resolved in the courts of King County, Washington.
Contact
Questions about these terms can be directed to [email protected] or (425) 318-6642.